Reviews For Sport Clips Haircuts of Williamsburg- New Town

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1 rating

I have been coming to the Williamsburg Sports Clips since the day they opened up. However, today was my last time I will walk through their doors. After signing in on line and then arriving after I received an email I was next in 15 min. I showed up early because they usually are fast. After sitting in the shop 30 min, I was the only person there, Ashley whom I requested finished up with her customer and walked in the back which I figured she was cleaning her station. After another 30 min sitting there waiting and no-one telling me when I was next, the other stylist had cut two other people's hair while I waited. I finally told her to tell Ashley I am not wasting anymore time. Her reply was just "sure". No explanation, no excuse why or where Ashley went. I would have appreciated being told that maybe it was her dinner break or just a break and how much longer I would have to wait. This was the second time an incident like this happened in this shop and I won't experience a third time. In a time when people don't want to be out in public, Sports Clips needs to respect a persons time and be taught how to treat paying customers. Sport Clips needs to teach some customer service training standards on top of cutting hair standards. The funny thing is that I only wanted a clean up around the ears, 5 min trim. That lack of respect for my time cost them a long time customer.

1 rating

I asked for a light trim with the top being long and the sides being slightly shorter. 20 minutes later I looked like I was ready to be shipped off to boot camp.

1 rating

Not happy with the haircut that my child got today, the stylist ( I think her name was Stephanie or Tiffany) she is not trained very well, the hair cat was very simple but I needed to direct her that his hair wasn’t straight and she should fix it, plus she doesn’t seems to have a good experience how to smile and be friendly to a customer. I Will never go back again. Great Clip is much better, friendly and not very expensive.

Rated 2.3 out of 5.0 based on 9 Client reviews

1
David C. | July 17, 2020 Service

"I have been coming to the Williamsburg Sports Clips since the day they opened up. However, today was"

1
connor w. | May 25, 2020 Haircut

"I asked for a light trim with the top being long and the sides being slightly shorter. 20 minutes l"

1
Hiba T. | December 16, 2019 Overall Experience

"Not happy with the haircut that my child got today, the stylist ( I think her name was Stephanie or "

1
Darren D. | January 21, 2019 Service

"The stylist was fine ...I think her name was Tiffany but my problem was I was in the location today "

5
Phil K. | June 13, 2018 Overall Experience

"Always had great service and haircuts with Faye. She does an amazing job with hair and have been go"

1
Not Saying o. | May 16, 2018 Haircut

"Their Stylists are not trained too well, or they just suck. Totally not worth the price. I asked for"

1
Roger S. | April 8, 2018 Service

"Not bad place for a hair cut. Little pricey. My main problem is they are next to panera and parking "

5
Jimmy K. | December 10, 2017 Stylist

"Special thank you to Taylor! I am very picky about my haircut. Taylor was Profesional, Knowledgeabl"

5
Larry T. | October 30, 2017 Overall Experience

"Very pleased with my haircut and personality of my stylist Tiffany today."